Shipping & Returns
Shipping Policy
At 6th Sense London, we strive to provide our customers with the best possible service. Our goal is to process and ship your order as quickly as possible. Please note that we are a new brand, and we may take a little longer to fulfill orders due to our inexperience.
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Once your order has been processed, it will be shipped within 5 business days. The time it takes for your order to be delivered depends on your location.
For customers located in Europe and the UK, the estimated delivery time is between 3-5 business days after the order has been shipped. Customers in Northern America can expect their orders to arrive within 14 business days after the order has been shipped. For all other locations, please allow 14-20 business days for delivery after the order has been shipped.
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Please note that delivery times may vary depending on factors beyond our control, such as customs delays or carrier delivery issues. We will do our best to ensure that your order arrives on time, but we cannot be held responsible for delays that are out of our control.
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If you have any questions or concerns regarding your order, please do not hesitate to reach out on our contact page. Thank you for choosing 6th Sense London!
Return & Exchange Policy
At 6th Sense London, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it within 30 days of receiving it for a full refund or exchange.
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To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. It must also be in its original packaging, with all tags and labels attached.
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To initiate a return or exchange, please contact us at [insert contact information]. Please provide us with your order number, the reason for the return, and whether you would like a refund or exchange. We will provide you with instructions on how to return the item.
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Please note that the customer is responsible for the cost of shipping the item back to us. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot be held responsible for lost or damaged items during transit.
Once we receive your returned item, we will inspect it to ensure that it meets our return policy requirements. If everything is in order, we will process your refund or exchange within 5 business days.
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If you have any questions or concerns regarding our return policy, please do not hesitate to contact us. Thank you for choosing 6th Sense London!